Get started with Session Scope and learn how to use it.

Getting Started


At SessionScope, we understand the importance of making informed decisions based on accurate and reliable data. Our platform is designed to empower your decision-making process while ensuring compliance with GDPR and other privacy regulations.

## A Privacy-Focused Alternative

In today's digital landscape, data privacy is paramount. Unlike other analytics tools, SessionScope is committed to providing a privacy-friendly solution that respects user privacy and operates free from the constraints of consent-based tracking. Our cookieless analytics approach ensures that data is not shared or sold to third parties, offering the most privacy-friendly industry-leading measures to protect users' privacy.

## Key Benefits

### Data Privacy and GDPR Compliance

With SessionScope, you can track website visitor behavior while staying compliant with GDPR and other privacy regulations. Our platform ensures that data is stored securely on the server of the analytics tool, not on the user's device, maintaining 100% accurate web traffic data without the need for intrusive consent screens


### Customizable Reporting and Segmentation

SessionScope offers in-depth insights and customizable reports that help you segment and analyze your audience data. These reports enable you to make informed decisions based on detailed analytics, ensuring that you have a single source of truth for your data.

### Goal Tracking and Conversion Optimization

Our platform provides robust goal tracking and conversion optimization tools that allow you to measure the effectiveness of your marketing campaigns. By accurately tracking user interactions and conversions, you can optimize your strategies and improve your ROI.

### Integration and Scalability

SessionScope seamlessly integrates with other tools and platforms, providing you with a scalable analytics solution that grows with your business. Whether you're a small business or a large enterprise, our platform adapts to your needs, offering advanced features as you scale.

### Advanced Analytics Features

SessionScope includes advanced analytics features such as heatmaps, session recordings, and A/B testing. These tools help you gain a deeper understanding of user behavior and preferences, enabling you to make data-driven decisions to enhance user experience and drive growth.

## Why Choose SessionScope?

As Google Analytics data becomes increasingly inaccurate and unreliable, more people are turning to privacy-focused solutions like SessionScope. Our platform provides accurate, reliable, and compliant analytics that respect user privacy, making it the ideal choice for businesses that prioritize data integrity and privacy.

## Get Started with SessionScope
Ready to take your business to the next level? Get started with SessionScope today and start tracking your website accurately. Choose a plan that suits your needs, and enjoy the peace of mind that comes with using a secure, compliant, and scalable analytics tool.
Join the growing number of businesses that trust SessionScope for their data analytics needs and experience the benefits of a privacy-focused, reliable, and comprehensive analytics solution.

Welcome to SessionScope, the ultimate foundation for data assurance and a privacy-focused alternative to Google Analytics.

Introduction to SessionScope

## Step 1: Sign Up and Get Your Tracking Code
> 1\. **Sign Up for SessionScope:**
>    - Visit the SessionScope website and create an account. Choose the plan that best fits your needs.
>
> 2\. **Access Your Dashboard:**
>    - After signing up, log in to your SessionScope account. You will be directed to your dashboard.
>
> 3\. **Get Your Tracking Code:**
>    - In the dashboard, navigate to the “Tracking Code” section. You will find a JavaScript snippet that you need to add to your website.

## Step 2: Add Tracking Code to Your Website
> 1\. **Copy the Tracking Code:**
>    - Copy the JavaScript snippet provided in the “Tracking Code” section of your SessionScope dashboard.
> 2\. **Insert the Tracking Code:**
>    - Open the HTML file of your website or your website’s template file (e.g., header.php if you are using a CMS like WordPress).
>    - Paste the tracking code just before the closing `</head>` tag. This will ensure that the tracking code is loaded on every page of your website.

## Example:
```html
<!DOCTYPE html>
<html lang="en">
<head>
    <meta charset="UTF-8">
    <meta name="viewport" content="width=device-width, initial-scale=1.0">
    <title>Your Website Title</title>
    

    
<script>
  var _paq = window._paq = window._paq || [];
  /* tracker methods like "setCustomDimension" should be called before "trackPageView" */
  _paq.push(['trackPageView']);
  _paq.push(['enableLinkTracking']);
  (function() {
    var u="https://app.sessionscope.io/";
    _paq.push(['setTrackerUrl', u+'js/tracker.php']);
    _paq.push(['setSiteId', '{YOUR SITE ID}']);
    var d=document, g=d.createElement('script'), s=d.getElementsByTagName('script')[0];
    g.async=true; g.src=u+'js/tracker.php'; s.parentNode.insertBefore(g,s);
  })();
</script>


</head>
<body>
    
</body>
</html> 
```
## Step 3: Verify the Installation

> 1\. **Check Your Website:**
>   - Visit your website in a web browser and inspect the page source (right-click on the page and select "View Page Source") to ensure the tracking code is correctly added.
>
> 2\. **Verify Data in SessionScope Dashboard:**
>  - Go back to your SessionScope dashboard. It might take a few minutes for the data to start appearing. You should see your visits being tracked in real-time.

## Step 4: Customize Your Tracking (Optional)

> 1\. **Track Events and Goals:**
>   - To track specific events (like button clicks) or goals (like form submissions), you can add additional JavaScript to your site. Refer to the documentation in your SessionScope dashboard for detailed instructions.
>
> 2\. **Set Up Custom Reports:**
>  - Use the reporting tools in your SessionScope dashboard to create and customize reports according to your needs.

## Step 5: Ensure GDPR Compliance

> 1\. **Review Privacy Settings:**
>   - SessionScope is designed to be privacy-friendly and GDPR-compliant. However, ensure that your website’s privacy policy is updated to reflect the use of SessionScope.
>
> 2\. **Enable Cookieless Tracking:**
>  -  If you prefer not to use cookies, enable cookieless tracking from the SessionScope dashboard settings. This ensures compliance with GDPR without requiring consent banners.

## Support

If you encounter any issues during the installation process or need further assistance, please visit our Help Center or contact our support team through your SessionScope dashboard.

---

Congratulations! You have successfully installed SessionScope on your website. Enjoy the benefits of privacy-focused, accurate analytics to drive your business decisions.

Follow this guide to integrate SessionScope with your website and start leveraging powerful, privacy-focused analytics.

Installation Guide

Learn how to setup your project to use the SDK.

User Guide


## Dashboard Overview

When you first log in to your SessionScope account, you will be greeted with the main dashboard. Here's a breakdown of the key sections and features you will find:

### 1. Summary Panel

**Location:** Top of the Dashboard

- **Visitors Overview:** Displays the total number of visitors, visits, and unique visits over a specified period.
- **Visits Over Time:** A graphical representation of visits over days, weeks, or months.
- **Real-Time Visitors:** Shows current active visitors on your website.

### 2. Navigation Menu

**Location:** Left Sidebar

**Dashboard:** Return to the main dashboard view.

**Visitors:**
  - **Overview:** General statistics about your visitors.
  - **Real-Time:** See who is on your site right now.
  - **Visitor Log:** Detailed log of individual visitors and their actions.
  - **Location & Provider:** Information on where your visitors are from and their ISPs.

**Actions:**
  - **Pages:** Most visited pages on your site.
  - **Page Titles:** Performance of different page titles.
  - **Downloads:** Track file downloads.
  - **Outlinks:** Monitor links leading visitors to external sites.

**Goals:**
  - **Overview:** Summary of goal completions.
  - **Manage Goals:** Set up and track specific goals.

**Ecommerce:**
  - **Overview:** Sales and product performance.
  - **Product Performance:** Detailed metrics on individual products.
  - **Sales:** Breakdown of sales data.

**Acquisition:**
  - **Overview:** See how visitors find your site.
  - **Campaigns:** Performance of marketing campaigns.
  - **Referrers:** Traffic sources, including search engines, websites, and social media.

**Behavior:**
  - **Site Search:** Track what users are searching for on your site.
  - **Events:** Custom events you have set up.

**Heatmaps & Session Recordings:**
  - **Heatmaps:** Visual representation of user interactions.
  - **Session Recordings:** Replay individual user sessions.

**A/B Testing:**
  - **Overview:** Manage and view A/B test results.

**Settings:**
  - **Personal Settings:** Update your profile and preferences.
  - **Administration:** Manage website settings, users, and plugins.

### 3. Detailed Reports

**Location:** Center Panel

- **Report Widgets:** Each section of the dashboard can be customized with widgets that display specific data points, such as visitor metrics, real-time data, and top-performing pages.
- **Custom Reports:** Use the report builder to create tailored reports that suit your specific needs.

### 4. Insights and Notifications

**Location:** Right Sidebar

- **Insights:** Automated suggestions and insights based on your data.
- **Notifications:** Alerts and important updates from SessionScope.

## Using the Dashboard

### Real-Time Data

- **Access:** Click on the “Real-Time” section under the “Visitors” menu.
- **Features:** Monitor active visitors, their actions, and current pages they are viewing.

### Visitor Logs

- **Access:** Click on the “Visitor Log” under the “Visitors” menu.
- **Features:** View detailed logs of individual visitor sessions, including pages viewed, time spent, and interactions.

### Setting Up Goals

- **Navigate to Goals:** Go to the “Goals” section in the left sidebar.
- **Create New Goal:** Click “Add a new goal” and define your goal criteria.
- **Track Progress:** Monitor the completion and performance of each goal in the “Overview” tab.

### Heatmaps and Session Recordings

- **Access Heatmaps:** Click on “Heatmaps” in the sidebar.
- **Create New Heatmap:** Select the pages and criteria for the heatmap.
- **View Heatmaps:** Analyze the visual data to understand user interactions.
- **Access Session Recordings:** Click on “Session Recordings” in the sidebar.
- **View Recordings:** Replay user sessions to see exactly how users interact with your site.

### Customizing Your Dashboard

- **Add Widgets:** Click the “Add Widget” button on the dashboard.
- **Select Widgets:** Choose from a variety of data widgets that provide insights into different aspects of your website’s performance.
- **Arrange Widgets:** Drag and drop widgets to arrange them in a way that best suits your workflow.

## Support and Help

- **Help Center:** Access in-depth guides and troubleshooting articles from the Help Center link in the dashboard.
- **Contact Support:** If you need further assistance, reach out to our support team directly through the dashboard.

Congratulations! You are now familiar with the SessionScope dashboard. Explore the various features and customize your dashboard to gain the insights you need to make informed decisions for your business.


This guide will help you navigate and make the most out of the features available in your SessionScope analytics dashboard.

Navigating the Dashboard


## Step 1: Accessing the Report Builder

### Log In to SessionScope:
Sign in to your SessionScope account and navigate to your dashboard.

### Navigate to Report Builder:
In the left sidebar, click on “Custom Reports” under the “Visitors” or “Actions” section, or use the “Report Builder” link if available.

## Step 2: Creating a New Report

### Start a New Report:
Click the “Create New Report” button to begin the process.

### Select Report Type:
Choose the type of report you want to create (e.g., Visitors, Actions, Goals, Ecommerce).

### Define Report Metrics:
Select the metrics you want to include in your report. Common metrics include:
- Number of Visits
- Unique Visitors
- Page Views
- Bounce Rate
- Conversion Rate

### Set Report Dimensions:
Choose the dimensions to segment your data by (e.g., Date, Country, Device Type, Referrer).
You can add multiple dimensions to drill down into specific data points.

### Apply Filters:
Apply filters to include or exclude certain data from your report. For example, you can filter by date range, specific pages, or visitor segments.

### Name Your Report:
Give your report a descriptive name to easily identify it later.

## Step 3: Customizing the Report

### Add Widgets:
Enhance your report by adding various widgets. Widgets can display data in different formats such as tables, graphs, pie charts, and heatmaps.
To add a widget, click on “Add Widget” and select the type of visualization you prefer.

### Arrange Widgets:
Drag and drop widgets to rearrange them within your report. Organize the layout to highlight the most important data first.

### Customize Widgets:
Click on each widget to customize its settings. Adjust the data range, visualization type, and appearance to suit your needs.

### Save Your Customizations:
After customizing the widgets and layout, click “Save” to save your customized report.

## Step 4: Scheduling and Exporting Reports

### Schedule Reports:
Set up automated scheduling for your reports to receive them regularly via email.
Go to the “Schedule” tab in the report builder, select the frequency (daily, weekly, monthly), and enter the email addresses to send the reports to.

### Export Reports:
Export your reports in various formats such as PDF, CSV, or Excel for offline analysis or sharing with your team.
Click the “Export” button in the report view and choose the desired format.

## Step 5: Managing Reports

### View Saved Reports:
Access all your saved reports from the “Custom Reports” section in the sidebar.
Click on any report to view, edit, or delete it.

### Edit Reports:
To edit an existing report, open the report and click the “Edit” button. Make the necessary changes and save your updates.

### Delete Reports:
If you no longer need a report, you can delete it by selecting the report and clicking the “Delete” button.

## Tips for Effective Reporting

- **Keep It Simple:** Focus on key metrics that drive your business decisions. Avoid cluttering reports with too much data.
- **Use Visualizations:** Graphs and charts can make it easier to understand trends and patterns in your data.
- **Regular Review:** Regularly review and update your reports to ensure they align with your current business goals and objectives.
- **Share Insights:** Share reports with your team to keep everyone informed and aligned on performance metrics and business goals.

By following these steps and tips, you can effectively create and customize reports in SessionScope, providing you with the insights needed to make informed decisions and optimize your website’s performance.

Creating and Customizing Reports

Goal Tracking and Conversion Optimization


Advanced analytics features in SessionScope, such as heatmaps, session recordings, and A/B testing, provide deeper insights into user behavior and help you optimize your website's performance.

## Heatmaps

Heatmaps visually represent user interactions on your website, showing where users click, move, and scroll. This helps you understand what areas of your site attract the most attention.

### Setting Up Heatmaps

#### Access Heatmaps:
In the left sidebar, click on "Heatmaps" under the "Behavior" section.

#### Create a New Heatmap:
Click the "Create New Heatmap" button.

#### Select Target Pages:
Choose the specific pages you want to analyze. You can enter the URLs or select from a list of your most visited pages.

#### Set Heatmap Conditions:
Define the conditions for your heatmap, such as the date range and the number of sessions to be recorded.

#### Start Tracking:
Click "Start Tracking" to begin collecting data for your heatmap. It may take some time to gather sufficient data depending on your website traffic.

### Analyzing Heatmaps

#### View Heatmap Reports:
Once enough data is collected, navigate to the “Heatmaps” section to view the reports.

#### Interpret Data:
Analyze where users click the most, which areas are ignored, and how far down the page users scroll. This helps identify popular elements and potential areas for improvement.

## Session Recordings

Session recordings allow you to watch real user sessions on your website. This helps you see exactly how users interact with your site and identify any issues they encounter.

### Setting Up Session Recordings

#### Access Session Recordings:
In the left sidebar, click on "Session Recordings" under the "Behavior" section.

#### Create a New Recording:
Click the "Create New Recording" button.

#### Select Target Pages and Conditions:
Choose the pages you want to record sessions for and set conditions such as session duration, visitor type, and device type.

#### Start Recording:
Click "Start Recording" to begin capturing user sessions. Recordings will automatically be saved in your dashboard.

### Analyzing Session Recordings

#### View Recordings:
Go to the “Session Recordings” section to view the recorded sessions.

#### Watch Sessions:
Play the recordings to observe user behavior. Look for patterns, common navigation paths, and any difficulties users face.

#### Take Notes:
Note down any issues or areas for improvement that you identify during the session playback.

## A/B Testing

A/B testing allows you to compare two or more versions of a web page to determine which one performs better. This helps you make data-driven decisions to improve your website’s effectiveness.

### Setting Up A/B Tests

#### Access A/B Testing:
In the left sidebar, click on "A/B Testing" under the "Behavior" section.

#### Create a New A/B Test:
Click the "Create New A/B Test" button.

#### Define Test Variants:
Specify the different versions of the page you want to test. For example, you might test two different headlines or call-to-action buttons.

#### Set Up Test Goals:
Define the goals you want to measure, such as conversion rates, click-through rates, or time on page.

#### Target Audience:
Choose the audience segments to include in the test. You can target specific visitor types, devices, or traffic sources.

#### Run the Test:
Start the test and let it run until you have collected enough data to make a statistically significant decision.

### Analyzing A/B Test Results

#### View Test Results:
Navigate to the “A/B Testing” section to view the results of your test.

#### Compare Variants:
Compare the performance of the variants based on the defined goals. Implement the winning variant on your live site to optimize performance.

## Best Practices for Using Advanced Analytics

#### Set Clear Objectives:
Define clear goals for each heatmap, session recording, and A/B test to gather meaningful insights.

#### Segment Your Data:
Use segmentation to analyze data for different user groups.

#### Act on Insights:
Use insights to make informed decisions and continuously improve your website’s user experience and performance.

#### Regularly Review and Adjust:
Monitor the performance of implemented changes and adjust strategies based on analysis and new data.

## Support

By utilizing heatmaps, session recordings, and A/B testing, you can gain a deeper understanding of user behavior, identify areas for improvement, and optimize your website to achieve your business goals.



This guide will walk you through how to use these features effectively.

Using Advanced Analytics Features (Heatmaps, Session Recordings, A/B Testing)

Privacy and Complicance


SessionScope is designed with privacy in mind, providing a robust and GDPR-compliant analytics solution. 

## Overview of GDPR

The General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy for individuals within the European Union. It mandates strict guidelines on data collection, storage, and usage, ensuring users have control over their personal data.

## How SessionScope Ensures GDPR Compliance

### 1. Data Minimization
SessionScope adheres to the principle of data minimization, collecting only the data necessary for analytics purposes. This helps reduce the risk of handling unnecessary personal information.

### 2. Anonymization and Pseudonymization
SessionScope anonymizes or pseudonymizes personal data to protect user privacy. This involves processing data in such a way that it can no longer be attributed to a specific individual without the use of additional information.

### 3. Cookieless Tracking
SessionScope offers cookieless tracking, which allows you to track website visitor behavior without using cookies. This eliminates the need for cookie consent banners, simplifying compliance with GDPR.

### 4. Data Storage and Security
All data collected by SessionScope is stored securely on servers that comply with GDPR requirements. SessionScope uses encryption and other security measures to protect data from unauthorized access and breaches.

### 5. User Rights
SessionScope respects user rights under GDPR, including the right to access, rectify, erase, and restrict the processing of their personal data. Users can also object to data processing and have the right to data portability.

## Steps for Ensuring GDPR Compliance with SessionScope

### 1. Update Your Privacy Policy
Ensure your website’s privacy policy is up-to-date and includes information about your use of SessionScope. Your privacy policy should explain what data is collected, how it is used, and how users can exercise their GDPR rights.

### 2. Enable Anonymization
Configure SessionScope to anonymize IP addresses and other personal data. This can typically be done in the settings section of your SessionScope dashboard.
 - Log in to your SessionScope account.
 - Navigate to “Settings” > “Privacy.”
 - Enable IP anonymization and other relevant anonymization settings.

### 3. Use Cookieless Tracking
If you prefer not to use cookies, enable cookieless tracking in SessionScope.
 - Log in to your SessionScope account.
 - Navigate to “Settings” > “Tracking.”
 - Enable cookieless tracking.

### 4. Obtain Consent for Data Collection
If you use cookies or collect personal data beyond what is necessary for analytics, ensure you obtain explicit consent from your users. Implement a consent management tool on your website to manage user consent.

### 5. Facilitate User Rights Requests
Set up processes to handle requests from users exercising their GDPR rights, such as data access, rectification, and erasure. Ensure that these requests are handled promptly and securely.

### 6. Regularly Review Data Practices
Periodically review your data collection, storage, and processing practices to ensure ongoing compliance with GDPR. Keep up-to-date with any changes in GDPR regulations and adjust your practices accordingly.

## Example GDPR-Compliant Privacy Policy Section

Here's an example of a GDPR-compliant section to include in your privacy policy regarding the use of SessionScope:

### Use of Analytics Tools

We use SessionScope, a privacy-focused analytics tool, to help us understand how visitors interact with our website. SessionScope collects and processes data in compliance with the General Data Protection Regulation (GDPR).

#### What Data We Collect

SessionScope collects the following data for analytics purposes:
- Anonymized IP address
- Page views and navigation patterns
- Click events
- Browser and device information

#### How We Use the Data

The data collected by SessionScope is used to:
- Analyze website performance and visitor behavior
- Improve user experience on our website
- Monitor the effectiveness of our marketing campaigns

#### Your Rights

Under GDPR, you have the following rights regarding your personal data:
- The right to access your data
- The right to rectify inaccurate data
- The right to erase your data ("right to be forgotten")
- The right to restrict the processing of your data
- The right to data portability
- The right to object to data processing

To exercise any of these rights, please contact us at [your contact email].

#### Data Security

We take the security of your data seriously. All data collected by SessionScope is stored securely and is protected against unauthorized access and breaches.

For more information about how SessionScope handles data, please visit their privacy policy at [SessionScope privacy policy link].

**Support**

If you have any questions about GDPR compliance or need further assistance, please visit our Help Center or contact our support team through your SessionScope dashboard.

By following these guidelines, you can ensure that your use of SessionScope remains compliant with GDPR, protecting your users' privacy and maintaining their trust.


This guide will walk you through how SessionScope ensures GDPR compliance and what steps you can take to further protect your users’ data.

GDPR Compliance with SessionScope


## 1. Minimize Data Collection

**Principle:** Only collect data that is necessary for your analytics and business purposes.

**Actions:**
- Limit Data Fields: Collect only the essential data fields needed for your analysis.
- Avoid Sensitive Information: Refrain from collecting sensitive personal information unless absolutely necessary and ensure proper consent is obtained.

## 2. Anonymize and Pseudonymize Data

**Principle:** Protect personal data by making it anonymous or pseudonymous wherever possible.

**Actions:**
- Anonymize IP Addresses: Configure SessionScope to anonymize IP addresses.
  - Steps:
    1. Log in to your SessionScope account.
    2. Navigate to “Settings” > “Privacy.”
    3. Enable IP anonymization.
- Use Pseudonyms: Replace identifiable information with pseudonyms in your datasets.

## 3. Secure Data Storage

**Principle:** Ensure that all collected data is stored securely to prevent unauthorized access and breaches.

**Actions:**
- Use Encryption: Encrypt data both in transit and at rest.
- Secure Servers: Store data on secure servers that comply with industry security standards.
- Regular Backups: Perform regular data backups and ensure they are stored securely.

## 4. Implement Access Controls

**Principle:** Restrict access to data to only those who need it for their role.

**Actions:**
- Role-Based Access: Implement role-based access controls to limit data access based on job function.
- Audit Trails: Maintain audit logs of who accesses data and when to monitor for unauthorized access.

## 5. Obtain Explicit Consent

**Principle:** Ensure users are informed and provide explicit consent for data collection and processing.

**Actions:**
- Consent Management: Use a consent management tool to obtain and document user consent.
- Clear Privacy Policy: Maintain a clear and comprehensive privacy policy that explains data collection practices.
- Cookie Banners: Implement cookie banners to inform users about data collection and obtain consent.

## 6. Facilitate User Rights

**Principle:** Respect and facilitate users' rights to access, correct, delete, and restrict the processing of their personal data.

**Actions:**
- User Requests: Set up a process to handle user requests regarding their data promptly.
- Data Portability: Ensure users can easily obtain and transfer their data.

## 7. Regularly Review Data Practices

**Principle:** Continuously monitor and improve data privacy practices to ensure ongoing compliance and protection.

**Actions:**
- Regular Audits: Conduct regular audits of data privacy practices and compliance.
- Update Policies: Keep privacy policies and consent forms up-to-date with any changes in regulations or data practices.
- Training: Provide ongoing training to employees on data privacy and security best practices.

## 8. Use Privacy-Focused Tools

**Principle:** Choose analytics and other tools that prioritize user privacy.

**Actions:**
- Privacy-First Solutions: Use tools like SessionScope that are designed with privacy in mind and comply with regulations such as GDPR.
- Data Sharing: Avoid tools that share data with third parties without explicit user consent.

## Example Privacy Policy Section

Here’s an example of how to incorporate these best practices into your privacy policy:

### Data Privacy and Protection

We are committed to protecting your personal data and respecting your privacy. This section outlines our data privacy practices and your rights regarding your personal data.

#### Data Collection

We only collect data that is necessary for providing our services and improving your user experience. The data we collect includes:
- Anonymized IP addresses
- Page views and navigation patterns
- Click events
- Browser and device information

We do not collect sensitive personal information unless it is essential for the services we offer and you have provided explicit consent.

#### Data Anonymization and Pseudonymization

To protect your privacy, we anonymize IP addresses and use pseudonyms to replace identifiable information in our datasets.

#### Data Storage and Security

Your data is stored securely on encrypted servers that comply with industry security standards. We perform regular backups to ensure data integrity and security.

#### Access Controls

Access to your data is restricted to authorized personnel only. We use role-based access controls and maintain audit logs to monitor data access.

#### User Consent

We obtain explicit consent from you before collecting or processing your data. Our cookie banners inform you about data collection, and you can manage your consent preferences at any time.

#### Your Rights

You have the right to:
- Access your personal data
- Correct inaccurate data
- Request the deletion of your data
- Restrict the processing of your data
- Object to data processing
- Transfer your data to another service

To exercise any of these rights, please contact us at [your contact email].

#### Regular Review and Updates

We regularly review our data privacy practices to ensure ongoing compliance and protection. Any updates to our privacy policy will be communicated to you promptly.

#### Contact Us

If you have any questions about our data privacy practices, please contact us at [your contact email].

**Support**

If you have any questions about data privacy best practices or need further assistance, please visit our Help Center or contact our support team through your SessionScope dashboard.

By following these best practices, you can ensure that your use of SessionScope remains compliant with data privacy regulations, protecting your users' privacy and maintaining their trust.


Ensuring data privacy is crucial for maintaining user trust and complying with regulations like GDPR. Here are some best practices for managing data privacy when using SessionScope and in your overall data handling processes.

Data Privacy Best Practices

## 1. Minimize Data Collection

**Principle:** Only collect data that is necessary for your analytics and business purposes.

**Actions:**
- Limit Data Fields: Collect only the essential data fields needed for your analysis.
- Avoid Sensitive Information: Refrain from collecting sensitive personal information unless absolutely necessary and ensure proper consent is obtained.

## 2. Anonymize and Pseudonymize Data

**Principle:** Protect personal data by making it anonymous or pseudonymous wherever possible.

**Actions:**
- Anonymize IP Addresses: Configure SessionScope to anonymize IP addresses.
  - Steps:
    1. Log in to your SessionScope account.
    2. Navigate to “Settings” > “Privacy.”
    3. Enable IP anonymization.
- Use Pseudonyms: Replace identifiable information with pseudonyms in your datasets.

## 3. Secure Data Storage

**Principle:** Ensure that all collected data is stored securely to prevent unauthorized access and breaches.

**Actions:**
- Use Encryption: Encrypt data both in transit and at rest.
- Secure Servers: Store data on secure servers that comply with industry security standards.
- Regular Backups: Perform regular data backups and ensure they are stored securely.

## 4. Implement Access Controls

**Principle:** Restrict access to data to only those who need it for their role.

**Actions:**
- Role-Based Access: Implement role-based access controls to limit data access based on job function.
- Audit Trails: Maintain audit logs of who accesses data and when to monitor for unauthorized access.

## 5. Obtain Explicit Consent

**Principle:** Ensure users are informed and provide explicit consent for data collection and processing.

**Actions:**
- Consent Management: Use a consent management tool to obtain and document user consent.
- Clear Privacy Policy: Maintain a clear and comprehensive privacy policy that explains data collection practices.
- Cookie Banners: Implement cookie banners to inform users about data collection and obtain consent.

## 6. Facilitate User Rights

**Principle:** Respect and facilitate users' rights to access, correct, delete, and restrict the processing of their personal data.

**Actions:**
- User Requests: Set up a process to handle user requests regarding their data promptly.
- Data Portability: Ensure users can easily obtain and transfer their data.

## 7. Regularly Review Data Practices

**Principle:** Continuously monitor and improve data privacy practices to ensure ongoing compliance and protection.

**Actions:**
- Regular Audits: Conduct regular audits of data privacy practices and compliance.
- Update Policies: Keep privacy policies and consent forms up-to-date with any changes in regulations or data practices.
- Training: Provide ongoing training to employees on data privacy and security best practices.

## 8. Use Privacy-Focused Tools

**Principle:** Choose analytics and other tools that prioritize user privacy.

**Actions:**
- Privacy-First Solutions: Use tools like SessionScope that are designed with privacy in mind and comply with regulations such as GDPR.
- Data Sharing: Avoid tools that share data with third parties without explicit user consent.

## Example Privacy Policy Section

Here’s an example of how to incorporate these best practices into your privacy policy:

### Data Privacy and Protection

We are committed to protecting your personal data and respecting your privacy. This section outlines our data privacy practices and your rights regarding your personal data.

#### Data Collection

We only collect data that is necessary for providing our services and improving your user experience. The data we collect includes:
- Anonymized IP addresses
- Page views and navigation patterns
- Click events
- Browser and device information

We do not collect sensitive personal information unless it is essential for the services we offer and you have provided explicit consent.

#### Data Anonymization and Pseudonymization

To protect your privacy, we anonymize IP addresses and use pseudonyms to replace identifiable information in our datasets.

#### Data Storage and Security

Your data is stored securely on encrypted servers that comply with industry security standards. We perform regular backups to ensure data integrity and security.

#### Access Controls

Access to your data is restricted to authorized personnel only. We use role-based access controls and maintain audit logs to monitor data access.

#### User Consent

We obtain explicit consent from you before collecting or processing your data. Our cookie banners inform you about data collection, and you can manage your consent preferences at any time.

#### Your Rights

You have the right to:
- Access your personal data
- Correct inaccurate data
- Request the deletion of your data
- Restrict the processing of your data
- Object to data processing
- Transfer your data to another service

To exercise any of these rights, please contact us at [your contact email].

#### Regular Review and Updates

We regularly review our data privacy practices to ensure ongoing compliance and protection. Any updates to our privacy policy will be communicated to you promptly.

#### Contact Us

If you have any questions about our data privacy practices, please contact us at [your contact email].

**Support**

If you have any questions about data privacy best practices or need further assistance, please visit our Help Center or contact our support team through your SessionScope dashboard.

By following these best practices, you can ensure that your use of SessionScope remains compliant with data privacy regulations, protecting your users' privacy and maintaining their trust.


Cookieless Analytics Explanation

Troubleshooting

# Common Issues and Solutions


## 1. Tracking Code Not Working

**Issue:** The SessionScope tracking code is not recording any data.

**Solutions:**
- Verify Installation: Ensure that the tracking code is correctly installed on all pages of your website. It should be placed just before the closing `</head>` tag.
- Check for Errors: Open your website in a browser and use the developer tools (F12) to check for any JavaScript errors that might prevent the tracking code from executing.
- Clear Cache: Clear your browser cache or try accessing your website in incognito mode to ensure that the latest version of the tracking code is loaded.
- Network Requests: Verify that the tracking requests are being sent to the SessionScope server. You can check this in the network tab of the developer tools.

## 2. Data Not Appearing in Dashboard

**Issue:** Data is not showing up in the SessionScope dashboard even though the tracking code is installed.

**Solutions:**
- Wait for Data Processing: It may take a few minutes for data to appear in the dashboard. Wait for some time and then refresh the dashboard.
- Correct Site ID: Ensure that the Site ID in your tracking code matches the Site ID in your SessionScope account.
- Time Zone Settings: Check your time zone settings in SessionScope to ensure that data is being recorded and displayed for the correct time period.

## 3. Inconsistent or Missing Data

**Issue:** Some data appears to be missing or inconsistent.

**Solutions:**
- Check Filters: Make sure that no filters are inadvertently applied in the dashboard that might exclude some data.
- Review Exclusions: Verify that your IP address or specific user groups are not excluded from tracking in the SessionScope settings.
- Script Blocking: Ensure that no browser extensions or ad blockers are preventing the tracking code from executing.

## 4. Incorrect Goal Tracking

**Issue:** Goals are not being tracked correctly or not registering at all.

**Solutions:**
- Verify Goal Configuration: Double-check the configuration of your goals in SessionScope. Ensure that the goal conditions match the actions you want to track.
- URL Matching: For URL destination goals, ensure that the URL entered in the goal configuration exactly matches the URL users visit, including parameters if necessary.
- Event Tracking: If you are using event tracking for goals, verify that the event names and categories used in your tracking code match those configured in your goals.

## 5. API Requests Failing

**Issue:** API requests to SessionScope are failing or returning errors.

**Solutions:**
- Check API Key: Ensure that you are using the correct API key and that it has the necessary permissions.
- Correct Endpoint: Verify that the API endpoint URL is correct and that you are using HTTPS.
- Parameter Format: Check that all required parameters are included in the API request and that they are in the correct format.

## 6. Slow Dashboard Performance

**Issue:** The SessionScope dashboard is slow to load or navigate.

**Solutions:**
- Optimize Queries: Reduce the date range or the number of segments and filters applied to reports to speed up query processing.
- Clear Browser Cache: Clear your browser cache and cookies to ensure optimal performance.
- Update Browser: Make sure you are using the latest version of your web browser.

## 7. Heatmaps Not Displaying

**Issue:** Heatmaps are not displaying any data or are incomplete.

**Solutions:**
- Sufficient Data: Ensure that there is sufficient traffic on the pages for which you want to generate heatmaps. Low traffic can result in incomplete heatmaps.
- Correct Pages: Verify that the correct pages are selected for heatmap tracking in SessionScope.
- JavaScript Errors: Check for any JavaScript errors on the page that might interfere with the heatmap tracking code.

## 8. Session Recordings Not Working

**Issue:** Session recordings are not being captured or played back correctly.

**Solutions:**
- Enable Recording: Ensure that session recording is enabled in your SessionScope settings.
- Browser Compatibility: Use a supported browser for both capturing and viewing session recordings.
- Adequate Traffic: Ensure that there is enough traffic to the pages being recorded. Recordings may not start if there is insufficient traffic.

## 9. A/B Testing Issues

**Issue:** A/B tests are not running correctly or results are inconclusive.

**Solutions:**
- Correct Setup: Double-check the setup of your A/B tests to ensure that the variations and goals are configured correctly.
- Sufficient Traffic: Make sure that your site has enough traffic to generate statistically significant results for your A/B tests.
- Consistent Conditions: Ensure that the test conditions are consistent and that external factors (like promotions or changes in traffic sources) are not affecting the test results.

## Support

If you continue to experience issues or need further assistance, please visit our Help Center or contact our support team through your SessionScope dashboard. By following these troubleshooting steps, you can resolve most common issues and ensure that SessionScope operates smoothly for your analytics needs.


If you encounter any issues while using SessionScope, this troubleshooting guide will help you identify and resolve common problems. Here are some of the most frequent issues users face and their solutions.

Common Issues and Solutions



## General Questions

**Q1: What is SessionScope?**
A: SessionScope is a privacy-focused analytics tool designed to provide comprehensive insights into website visitor behavior while ensuring GDPR compliance. It offers features such as customizable reporting, goal tracking, heatmaps, session recordings, and A/B testing without relying on cookies.

**Q2: How does SessionScope differ from Google Analytics?**
A: Unlike Google Analytics, SessionScope prioritizes user privacy by offering cookieless tracking and ensuring that data is not shared with third parties. This makes it a more privacy-friendly and GDPR-compliant alternative.

## Setup and Installation

**Q3: How do I install and set up SessionScope?**
A: To install SessionScope, sign up for an account, copy the provided tracking code from your SessionScope dashboard, and paste it into the `<head>` section of your website's HTML. Detailed instructions can be found in our installation guide.

**Q4: What are the system requirements?**
A: SessionScope requires a web server with PHP 7.4 or higher, MySQL 5.7 or higher (or MariaDB), and HTTPS for secure data transmission. Detailed system requirements and setup instructions are available in our installation guide.

## Features

**Q5: What are the main features of SessionScope?**
A: SessionScope offers a variety of features including:
- Customizable Reporting and Segmentation
- Goal Tracking and Conversion Optimization
- Heatmaps and Session Recordings
- A/B Testing
- Privacy and GDPR Compliance
- Integration with other tools and platforms

**Q6: How does goal tracking work?**
A: Goal tracking in SessionScope allows you to measure specific actions that visitors take on your website, such as completing a purchase or signing up for a newsletter. You can set up goals by navigating to the “Goals” section in your dashboard, defining the goal criteria, and saving your settings. Detailed instructions are available in our goal tracking guide.

**Q7: How can I track events such as button clicks and form submissions?**
A: Yes, SessionScope allows you to track specific events like button clicks, form submissions, and other user interactions by configuring event tracking in your dashboard.

## Privacy and Compliance

**Q8: How does SessionScope ensure GDPR compliance?**
A: SessionScope ensures GDPR compliance through data anonymization, secure data storage, and cookieless tracking. These measures protect user privacy and help you comply with data protection regulations. Detailed information is available in our GDPR compliance guide.

**Q9: What is cookieless analytics?**
A: Cookieless analytics is a tracking method that does not rely on cookies to collect data. This enhances user privacy, eliminates the need for cookie consent banners, and provides more accurate data by avoiding issues related to cookie blocking and deletion. Detailed information is available in our cookieless analytics guide.

## Pricing and Plans

**Q10: What are the different pricing plans available?**
A: SessionScope offers several pricing plans to suit different needs:
- Basic Plan: Ideal for blogs, portfolios, and small business sites.
- Essential Plan: Best for small teams or businesses needing more advanced features.
- Growth Plan: Designed for growing businesses with higher data needs.
- Professional Plan: Tailored for professionals and mid-sized teams needing comprehensive features and enhanced support.
Detailed pricing information is available on our pricing page.

**Q11: Can I switch plans later?**
A: Yes, you can upgrade or downgrade your pricing plan at any time based on your needs. Changes to your plan can be made through the billing section of your SessionScope dashboard.

**Q12: Is there a free trial available?**
A: Yes, SessionScope offers a free trial for new users to explore the features and benefits of the platform before committing to a paid plan. Visit our website to sign up for a free trial.

## Technical Support

**Q13: How do I contact support?**
A: You can contact SessionScope support by logging into your dashboard and navigating to the “Support” section. From there, you can submit a support request or access our Help Center for more resources.

**Q14: What should I do if I encounter an issue?**
A: If you encounter any issues, visit our Help Center for troubleshooting guides and support articles. You can also contact our support team directly through your SessionScope dashboard for personalized assistance. Detailed troubleshooting steps are available in our common issues and solutions guide.

## Integration and Compatibility

**Q15: Can I integrate SessionScope with other tools and platforms?**
A: Yes, SessionScope supports integration with various tools and platforms such as CMS (WordPress, Joomla, Drupal), e-commerce platforms (Shopify, WooCommerce, Magento), and marketing automation tools (Mailchimp, HubSpot). Refer to our integration guide for detailed instructions.

**Q16: Does SessionScope support API access?**
A: Yes, SessionScope offers API access for advanced users who want to programmatically interact with their data. You can find API documentation and generate an API key in the “API” section of your dashboard.

## Common Issues and Solutions

**Q17: Tracking Code Not Working**
A: Ensure the tracking code is correctly installed on all pages of your website, check for JavaScript errors, clear your browser cache, and verify that tracking requests are sent to the SessionScope server.

**Q18: Data Not Appearing in Dashboard**
A: Wait for data processing, ensure the Site ID in your tracking code matches the Site ID in your SessionScope account, and check your time zone settings.

**Q19: Inconsistent or Missing Data**
A: Check for filters in the dashboard, ensure no exclusions in tracking settings, and verify no script blocking by browser extensions or ad blockers.

**Q20: Incorrect Goal Tracking**
A: Double-check goal configurations, ensure URL matching for URL destination goals, and verify event names and categories in your tracking code.

**Q21: API Requests Failing**
A: Ensure the correct API key is used, verify the API endpoint URL, and check parameter formats.

**Q22: Slow Dashboard Performance**
A: Optimize queries, clear browser cache, and use the latest web browser version.

**Q23: Heatmaps Not Displaying**
A: Ensure sufficient traffic on pages, verify correct page selection for heatmap tracking, and check for JavaScript errors.

**Q24: Session Recordings Not Working**
A: Enable session recording in settings, use a supported browser, and ensure adequate traffic to the pages being recorded.

**Q25: A/B Testing Issues**
A: Verify A/B test setup, ensure sufficient site traffic, and maintain consistent test conditions.

By following this FAQ guide, you can quickly find answers to common questions about SessionScope, ensuring a smooth and effective use of the platform. If you need further assistance, don't hesitate to reach out to our support team.


FAQs

Learn how to manage your billing information and view your invoices.

Changelog

Updates and New Features

Billing


Whether you're a small blog, a growing e-commerce site, or a professional team, we have a plan that fits your requirements.

Monthly and Yearly Subscription Options
All our plans are available on both a monthly and yearly basis. Choose the option that best suits your budget and commitment level.

## Plans
### Basic Plan
Ideal for: Blogs, portfolios, informational websites, and small business sites

Price: $16.99 / Monthly

Features:

- Basic Reporting
- 10,000 Monthly Sessions
- Privacy Friendly Data Collection
- No data sampling
- Event Tracking
- Visitor Maps
- Campaign Tracking
Get Started: Sign Up

### Essential Plan
Most Popular

Ideal for: Small teams or businesses that require more than the basics to effectively manage their operations

Price: $42.99 / Monthly

Features:

- Advanced Reporting
- 50,000 Monthly Sessions
- Privacy Friendly Data Collection
- No data sampling
- Event Tracking
- Visitor Maps
- Campaign Tracking
- Ecommerce Tracking
- Session Recordings
- Heatmaps
Get Started: Sign Up

### Growth Plan
Ideal for: Growing businesses looking to expand their capabilities and leverage more advanced features

Price: $79.99 / Monthly

Features:

- Advanced Reporting
- 100,000 Monthly Sessions
- Privacy Friendly Data Collection
- No data sampling
- Event Tracking
- Visitor Maps
- Campaign Tracking
- Ecommerce Tracking
- Session Recordings
H- eatmaps
- A/B Tests
Get Started: Sign Up

### Professional Plan
Ideal for: Professionals and mid-sized teams needing comprehensive features and enhanced support

Price: $199.99 / Monthly

Features:

- Advanced Reporting
- 250,000 Monthly Sessions
- Privacy Friendly Data Collection
- No data sampling
- Event Tracking
- Visitor Maps
- Campaign Tracking
- Ecommerce Tracking
- Session Recordings
- Heatmaps
- A/B Tests
- Moz Statistic
- API Access
Get Started: Sign Up

## Subscription Benefits
- Scalable Solutions: Our plans grow with your business, offering more advanced features as you upgrade.
- Privacy Focused: All plans include privacy-friendly data collection methods that comply with GDPR.
- Comprehensive Analytics: From basic reporting to advanced analytics like heatmaps and A/B testing, choose the plan that offers the level of insight you need.
- No Data Sampling: Ensure accurate analytics with no data sampling across all plans.

### Switching Plans
You can upgrade or downgrade your plan at any time to better suit your needs. Simply go to the billing section of your SessionScope dashboard and select the new plan you wish to switch to.

### Free Trial
We offer a free trial for new users to explore the features and benefits of SessionScope before committing to a paid plan. Visit our website to sign up for a free trial.

For more information or assistance, please contact our support team through your SessionScope dashboard.

At SessionScope, we offer a variety of subscription plans designed to meet the needs of different types of businesses.

Subscription Plans

Support


## Welcome to the SessionScope Help Center

At **SessionScope**, we provide powerful solutions for **session management, user engagement analytics, and improving website performance**. This Help Center is designed to guide you through our services, answer frequently asked questions, and ensure you get the most out of SessionScope.

---

## What is SessionScope?

**SessionScope** is an innovative platform specializing in:

- **Session Replay**: Track and replay user sessions to understand how visitors interact with your website.
- **User Engagement Analytics**: Gain insights into user behavior, including clicks, scrolls, and time spent on pages.
- **Performance Monitoring**: Identify and resolve bottlenecks to improve your site's performance.
- **Error Tracking**: Capture and diagnose errors in real-time for a seamless user experience.

Whether you're a small business, a developer, or a large-scale enterprise, SessionScope equips you with the tools to optimize your website and deliver exceptional user experiences.

---

## How to Get Started

1. **Sign Up**: Create your account at [SessionScope.io](https://sessionscope.io).
2. **Set Up Tracking**: Add the SessionScope tracking script to your website or application.
3. **Explore Insights**: Access session recordings, behavior analytics, and performance metrics through the intuitive dashboard.
4. **Optimize Your Site**: Use data-driven insights to make improvements and track their impact.

---

## Features Overview

### Session Replay

Understand your users’ journey by replaying their interactions. Identify areas where users drop off, face issues, or engage the most.

### Behavior Analytics

Track clicks, hovers, scroll depth, and form engagement. Gain actionable insights to improve UI/UX and conversion rates.

### Performance Metrics

Measure site loading speed, server response times, and frontend performance to optimize for faster user experiences.

### Error Reporting

Detect, track, and resolve issues in real-time. Minimize disruptions for users and maintain a high-performing website.

---

## FAQs

### 1. **What types of websites can use SessionScope?**
SessionScope works with any website or web application, including platforms built on WordPress, React, Angular, and other modern frameworks.

### 2. **Does SessionScope comply with privacy regulations like GDPR and CCPA?**
Yes, SessionScope prioritizes user privacy and complies with regulations like GDPR and CCPA. Sensitive data is masked, and you can customize settings to align with your privacy policies.

### 3. **How can I integrate SessionScope with my website?**
Integration is simple. After signing up, you'll receive a JavaScript snippet to embed in your website's code. For detailed instructions, refer to our [Integration Guide](#).

### 4. **Can I filter sessions by specific criteria?**
Yes, you can filter sessions based on criteria like location, device type, browser, session duration, and more to focus on the most relevant data.

### 5. **Does SessionScope offer a free trial?**
Yes, we offer a 14-day free trial with access to all features. Start exploring without any commitment.

### 6. **What kind of support does SessionScope provide?**
We offer 24/7 email support, a knowledge base, and live chat to assist you with any issues or questions.

---

## Need More Help?

If you have additional questions or need assistance, feel free to contact our support team at [support@sessionscope.io](mailto:support@sessionscope.io). You can also explore our [Knowledge Base](#) for detailed guides and tutorials.


Comprehensive support and guidance for SessionScope users

Help Center

About


Our mission is to empower businesses with the tools they need to make informed decisions based on accurate and secure data, while prioritizing user privacy and compliance with global data protection regulations.

## Our Mission
At SessionScope, our mission is to deliver cutting-edge analytics solutions that respect user privacy and help businesses thrive in a data-driven world. We believe that businesses should have access to powerful analytics tools without compromising on data privacy and security.

## Who We Are
We are a diverse team of developers, data scientists, and privacy advocates with a shared passion for innovation and excellence. Our collective expertise spans across various fields, including web analytics, data protection, software development, and customer support. This diverse background allows us to create a product that is both robust and user-friendly.

## What We Do
### Privacy-Focused Analytics:
We offer a comprehensive analytics platform that prioritizes user privacy and ensures compliance with GDPR and other data protection regulations. Our cookieless tracking technology eliminates the need for intrusive consent banners, providing a seamless user experience.

### Advanced Features:
SessionScope is packed with advanced features such as customizable reporting, goal tracking, heatmaps, session recordings, and A/B testing. These tools help businesses gain deeper insights into user behavior and optimize their websites for better performance.

### Scalable Solutions:
Our platform is designed to grow with your business. Whether you are a small blog or a large enterprise, SessionScope offers scalable solutions that meet your needs and help you achieve your analytics goals.

### Seamless Integration:
SessionScope integrates seamlessly with various tools and platforms, making it easy to incorporate our analytics solutions into your existing workflow. We provide detailed documentation and support to ensure smooth integration and usage.

## Our Commitment to Privacy
User privacy is at the core of everything we do. We are committed to ensuring that all data collected through SessionScope is handled with the utmost care and in accordance with the highest privacy standards. We believe in transparency and give users control over their data, ensuring that they can trust our platform.

## Join Us
We invite you to join the growing number of businesses that trust SessionScope for their web analytics needs. Our team is dedicated to helping you succeed and providing you with the insights you need to make informed decisions.

## Contact Us
We value your feedback and are here to help you with any questions or support you may need. Feel free to reach out to us at:

Email: info@sessionscope.io

Thank you for choosing SessionScope. Together, we can achieve great things and take your business to the next level.

SessionScope Team

We are a dedicated team of professionals committed to providing a privacy-focused, reliable, and comprehensive web analytics solution.

About Session Scope


By accessing or using SessionScope, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website or services.

## 1. Acceptance of Terms
By using SessionScope, you affirm that you are at least 18 years old and legally capable of entering into this agreement. If you are using our services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms and Conditions.

## 2. Description of Services
SessionScope provides web analytics services designed to help you track and analyze website visitor behavior. Our services include data collection, reporting, and analysis tools. We strive to ensure our services are available at all times but do not guarantee uninterrupted access.

## 3. User Responsibilities
Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately if you suspect any unauthorized use of your account.
Compliance: You must comply with all applicable laws and regulations, including data protection and privacy laws, when using our services. You are solely responsible for the legality of the data you collect and process using SessionScope.
Content: You are responsible for all content you upload, post, or otherwise transmit through our services. You must not upload, post, or transmit any content that is unlawful, harmful, or violates the rights of others.

## 4. Limitation of Liability
No Liability for User Actions: SessionScope is not liable for any actions taken by users of our services. You are solely responsible for the use of our services and any consequences thereof.
No Warranty: Our services are provided "as is" and "as available" without any warranties, express or implied. We do not warrant that our services will be uninterrupted, error-free, or completely secure.
Limited Liability: To the fullest extent permitted by law, SessionScope and its affiliates, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
Your use or inability to use our services.
Any unauthorized access to or use of our servers and/or any personal information stored therein.
Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services by any third party.
Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the services.

## 5. Indemnification
You agree to indemnify, defend, and hold harmless SessionScope, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of our services, your violation of these Terms and Conditions, or your infringement of any rights of another.

## 6. Termination
We reserve the right to terminate or suspend your access to our services at any time, without notice, for conduct that we believe violates these Terms and Conditions or is harmful to other users of our services, us, or third parties, or for any other reason.

## 7. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which SessionScope operates, without regard to its conflict of law principles. Any legal actions or proceedings arising out of or related to these Terms and Conditions shall be brought exclusively in the courts located in that jurisdiction.

## 8. Changes to Terms and Conditions
We may modify these Terms and Conditions at any time. We will notify you of any changes by posting the new Terms and Conditions on our website. Your continued use of our services after such modifications constitutes your acceptance of the new Terms and Conditions.

## 9. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.

## 10. Entire Agreement
These Terms and Conditions constitute the entire agreement between you and SessionScope regarding the use of our services and supersede any prior agreements between you and SessionScope.

Contact Us
If you have any questions about these Terms and Conditions, please contact us at:

Email: info@sessionscope.io

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

These Terms and Conditions govern your use of our website and services.

Terms of Service


Effective Date: 29.07.2024.

This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website and services.
## 1. Information We Collect

### 1.1 Personal Information We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Subscribe to our newsletter
- Contact our support team
- Use our services
This personal information may include your name, email address, phone number, and billing information.

### 1.2 Usage Data We automatically collect certain information when you use our services, including:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on each page
- Referrer URL
- Clickstream data

### 1.3 Cookies and Tracking Technologies We use cookies and similar tracking technologies to collect and store information about your interactions with our website. Cookies help us improve our services and provide a better user experience. You can control the use of cookies through your browser settings.

## 2. How We Use Your Information

### 2.1 To Provide and Improve Our Services We use your information to:
- Create and manage your account
- Process transactions and billing
- Provide customer support
- Analyze and improve our services
- Personalize your experience

### 2.2 To Communicate with You We may use your information to:
- Send you updates, newsletters, and marketing materials
- Respond to your inquiries and support requests
- Inform you about changes to our services or policies

### 2.3 For Security and Compliance We use your information to:
- Monitor and protect the security of our services
- Ensure compliance with legal obligations
- Prevent and address fraud and other prohibited activities

## 3. How We Share Your Information

### 3.1 With Service Providers We may share your information with third-party service providers who perform functions on our behalf, such as payment processing, data analysis, email delivery, and hosting services. These providers have access to your information only to perform specific tasks and are obligated to protect your data.
### 3.2 For Legal Reasons We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
### 3.3 Business Transfers In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or use of your personal information.

## 4. Your Rights and Choices

### 4.1 Access and Correction You have the right to access and correct your personal information. You can update your account information by logging into your account or contacting our support team.
### 4.2 Data Portability You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
### 4.3 Deletion You have the right to request the deletion of your personal data. We will comply with your request unless we are required to retain certain information for legal or operational purposes.
### 4.4 Opt-Out of Marketing Communications You can opt out of receiving marketing emails from us by following the unsubscribe instructions included in each email or by contacting us directly.
### 4.5 Cookies You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality and performance of our services.

## 5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no security measures are completely secure, and we cannot guarantee absolute security.

## 6. International Data Transfers
Your information may be transferred to and processed in countries outside of your own. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

## 7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of our services after such changes constitutes your acceptance of the new Privacy Policy.

## 8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@sessionscope.io

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to our data practices as described.
Thank you for trusting SessionScope with your data. We are committed to protecting your privacy and ensuring the security of your information.

At SessionScope, we are committed to protecting your privacy and ensuring the security of your personal data.

Privacy Policy


Effective Date: [24.07.2024]

At SessionScope, we are committed to ensuring your privacy and protecting your personal data.

## What Are Cookies?
Cookies are small text files stored on your device by your web browser when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the site owners. Cookies can be "persistent" or "session" cookies.

## How We Use Cookies
SessionScope uses cookies for various purposes to enhance your experience on our website and ensure the effective operation of our services. The types of cookies we use include:

### 1. Essential Cookies:

These cookies are necessary for the website to function properly. They enable basic features such as page navigation and access to secure areas of the website.

### 2. Performance and Analytics Cookies:

These cookies collect information about how you use our website, such as which pages you visit most often. We use this information to improve the performance of our website and understand user behavior.

### 3. Functionality Cookies:

These cookies allow our website to remember choices you make (such as your username, language, or region) and provide enhanced, more personalized features.

### 4. Targeting and Advertising Cookies:

These cookies are used to deliver advertisements that are more relevant to you and your interests. They also help measure the effectiveness of advertising campaigns.

### Third-Party Cookies
In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the service, deliver advertisements, and improve our marketing efforts.

### Managing Cookies
You have the right to decide whether to accept or reject cookies. You can set your browser to block cookies or to notify you when cookies are being sent. However, if you choose to disable cookies, some features of our website may not function properly.

Here’s how you can manage cookies in your browser:

#### Google Chrome:

- Click on the three dots in the top right corner and select "Settings."
- Scroll down and click "Advanced."
- Under "Privacy and security," click "Content settings."
- Click "Cookies" and adjust your settings.

#### Mozilla Firefox:

- Click on the three lines in the top right corner and select "Options."
- Select "Privacy & Security."
- Under "Cookies and Site Data," adjust your settings.

#### Safari:

- Click on "Safari" in the top menu and select "Preferences."
- Go to the "Privacy" tab.
- Adjust your settings under "Cookies and website data."

#### Microsoft Edge:

- Click on the three dots in the top right corner and select "Settings."
- Scroll down and click "View advanced settings."
- Under "Privacy and services," adjust your settings.

### Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Cookie Policy on our website and updating the effective date.

### Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us at:

Email: privacy@sessionscope.com

By using our website and services, you acknowledge that you have read and understood this Cookie Policy and agree to our use of cookies as described.

Thank you for trusting SessionScope with your data. We are committed to protecting your privacy and ensuring the security of your information.

This Cookie Policy explains how we use cookies and similar technologies on our website and services.

Cookie Policy

"use strict";
const {Fragment: _Fragment, jsx: _jsx, jsxs: _jsxs} = arguments[0];
function _createMdxContent(props) {
  const _components = {
    a: "a",
    h2: "h2",
    h3: "h3",
    li: "li",
    p: "p",
    span: "span",
    ul: "ul",
    ...props.components
  };
  return _jsxs(_Fragment, {
    children: [_jsx(_components.p, {
      children: "Whether you're a small blog, a growing e-commerce site, or a professional team, we have a plan that fits your requirements."
    }), "\n", _jsx(_components.p, {
      children: "Monthly and Yearly Subscription Options\nAll our plans are available on both a monthly and yearly basis. Choose the option that best suits your budget and commitment level."
    }), "\n", _jsxs(_components.h2, {
      id: "plans",
      children: [_jsx(_components.a, {
        "aria-hidden": "true",
        tabIndex: "-1",
        href: "#plans",
        children: _jsx(_components.span, {
          className: "icon icon-link"
        })
      }), "Plans"]
    }), "\n", _jsxs(_components.h3, {
      id: "basic-plan",
      children: [_jsx(_components.a, {
        "aria-hidden": "true",
        tabIndex: "-1",
        href: "#basic-plan",
        children: _jsx(_components.span, {
          className: "icon icon-link"
        })
      }), "Basic Plan"]
    }), "\n", _jsx(_components.p, {
      children: "Ideal for: Blogs, portfolios, informational websites, and small business sites"
    }), "\n", _jsx(_components.p, {
      children: "Price: $16.99 / Monthly"
    }), "\n", _jsx(_components.p, {
      children: "Features:"
    }), "\n", _jsxs(_components.ul, {
      children: ["\n", _jsx(_components.li, {
        children: "Basic Reporting"
      }), "\n", _jsx(_components.li, {
        children: "10,000 Monthly Sessions"
      }), "\n", _jsx(_components.li, {
        children: "Privacy Friendly Data Collection"
      }), "\n", _jsx(_components.li, {
        children: "No data sampling"
      }), "\n", _jsx(_components.li, {
        children: "Event Tracking"
      }), "\n", _jsx(_components.li, {
        children: "Visitor Maps"
      }), "\n", _jsx(_components.li, {
        children: "Campaign Tracking\nGet Started: Sign Up"
      }), "\n"]
    }), "\n", _jsxs(_components.h3, {
      id: "essential-plan",
      children: [_jsx(_components.a, {
        "aria-hidden": "true",
        tabIndex: "-1",
        href: "#essential-plan",
        children: _jsx(_components.span, {
          className: "icon icon-link"
        })
      }), "Essential Plan"]
    }), "\n", _jsx(_components.p, {
      children: "Most Popular"
    }), "\n", _jsx(_components.p, {
      children: "Ideal for: Small teams or businesses that require more than the basics to effectively manage their operations"
    }), "\n", _jsx(_components.p, {
      children: "Price: $42.99 / Monthly"
    }), "\n", _jsx(_components.p, {
      children: "Features:"
    }), "\n", _jsxs(_components.ul, {
      children: ["\n", _jsx(_components.li, {
        children: "Advanced Reporting"
      }), "\n", _jsx(_components.li, {
        children: "50,000 Monthly Sessions"
      }), "\n", _jsx(_components.li, {
        children: "Privacy Friendly Data Collection"
      }), "\n", _jsx(_components.li, {
        children: "No data sampling"
      }), "\n", _jsx(_components.li, {
        children: "Event Tracking"
      }), "\n", _jsx(_components.li, {
        children: "Visitor Maps"
      }), "\n", _jsx(_components.li, {
        children: "Campaign Tracking"
      }), "\n", _jsx(_components.li, {
        children: "Ecommerce Tracking"
      }), "\n", _jsx(_components.li, {
        children: "Session Recordings"
      }), "\n", _jsx(_components.li, {
        children: "Heatmaps\nGet Started: Sign Up"
      }), "\n"]
    }), "\n", _jsxs(_components.h3, {
      id: "growth-plan",
      children: [_jsx(_components.a, {
        "aria-hidden": "true",
        tabIndex: "-1",
        href: "#growth-plan",
        children: _jsx(_components.span, {
          className: "icon icon-link"
        })
      }), "Growth Plan"]
    }), "\n", _jsx(_components.p, {
      children: "Ideal for: Growing businesses looking to expand their capabilities and leverage more advanced features"
    }), "\n", _jsx(_components.p, {
      children: "Price: $79.99 / Monthly"
    }), "\n", _jsx(_components.p, {
      children: "Features:"
    }), "\n", _jsxs(_components.ul, {
      children: ["\n", _jsx(_components.li, {
        children: "Advanced Reporting"
      }), "\n", _jsx(_components.li, {
        children: "100,000 Monthly Sessions"
      }), "\n", _jsx(_components.li, {
        children: "Privacy Friendly Data Collection"
      }), "\n", _jsx(_components.li, {
        children: "No data sampling"
      }), "\n", _jsx(_components.li, {
        children: "Event Tracking"
      }), "\n", _jsx(_components.li, {
        children: "Visitor Maps"
      }), "\n", _jsx(_components.li, {
        children: "Campaign Tracking"
      }), "\n", _jsx(_components.li, {
        children: "Ecommerce Tracking"
      }), "\n", _jsx(_components.li, {
        children: "Session Recordings\nH- eatmaps"
      }), "\n", _jsx(_components.li, {
        children: "A/B Tests\nGet Started: Sign Up"
      }), "\n"]
    }), "\n", _jsxs(_components.h3, {
      id: "professional-plan",
      children: [_jsx(_components.a, {
        "aria-hidden": "true",
        tabIndex: "-1",
        href: "#professional-plan",
        children: _jsx(_components.span, {
          className: "icon icon-link"
        })
      }), "Professional Plan"]
    }), "\n", _jsx(_components.p, {
      children: "Ideal for: Professionals and mid-sized teams needing comprehensive features and enhanced support"
    }), "\n", _jsx(_components.p, {
      children: "Price: $199.99 / Monthly"
    }), "\n", _jsx(_components.p, {
      children: "Features:"
    }), "\n", _jsxs(_components.ul, {
      children: ["\n", _jsx(_components.li, {
        children: "Advanced Reporting"
      }), "\n", _jsx(_components.li, {
        children: "250,000 Monthly Sessions"
      }), "\n", _jsx(_components.li, {
        children: "Privacy Friendly Data Collection"
      }), "\n", _jsx(_components.li, {
        children: "No data sampling"
      }), "\n", _jsx(_components.li, {
        children: "Event Tracking"
      }), "\n", _jsx(_components.li, {
        children: "Visitor Maps"
      }), "\n", _jsx(_components.li, {
        children: "Campaign Tracking"
      }), "\n", _jsx(_components.li, {
        children: "Ecommerce Tracking"
      }), "\n", _jsx(_components.li, {
        children: "Session Recordings"
      }), "\n", _jsx(_components.li, {
        children: "Heatmaps"
      }), "\n", _jsx(_components.li, {
        children: "A/B Tests"
      }), "\n", _jsx(_components.li, {
        children: "Moz Statistic"
      }), "\n", _jsx(_components.li, {
        children: "API Access\nGet Started: Sign Up"
      }), "\n"]
    }), "\n", _jsxs(_components.h2, {
      id: "subscription-benefits",
      children: [_jsx(_components.a, {
        "aria-hidden": "true",
        tabIndex: "-1",
        href: "#subscription-benefits",
        children: _jsx(_components.span, {
          className: "icon icon-link"
        })
      }), "Subscription Benefits"]
    }), "\n", _jsxs(_components.ul, {
      children: ["\n", _jsx(_components.li, {
        children: "Scalable Solutions: Our plans grow with your business, offering more advanced features as you upgrade."
      }), "\n", _jsx(_components.li, {
        children: "Privacy Focused: All plans include privacy-friendly data collection methods that comply with GDPR."
      }), "\n", _jsx(_components.li, {
        children: "Comprehensive Analytics: From basic reporting to advanced analytics like heatmaps and A/B testing, choose the plan that offers the level of insight you need."
      }), "\n", _jsx(_components.li, {
        children: "No Data Sampling: Ensure accurate analytics with no data sampling across all plans."
      }), "\n"]
    }), "\n", _jsxs(_components.h3, {
      id: "switching-plans",
      children: [_jsx(_components.a, {
        "aria-hidden": "true",
        tabIndex: "-1",
        href: "#switching-plans",
        children: _jsx(_components.span, {
          className: "icon icon-link"
        })
      }), "Switching Plans"]
    }), "\n", _jsx(_components.p, {
      children: "You can upgrade or downgrade your plan at any time to better suit your needs. Simply go to the billing section of your SessionScope dashboard and select the new plan you wish to switch to."
    }), "\n", _jsxs(_components.h3, {
      id: "free-trial",
      children: [_jsx(_components.a, {
        "aria-hidden": "true",
        tabIndex: "-1",
        href: "#free-trial",
        children: _jsx(_components.span, {
          className: "icon icon-link"
        })
      }), "Free Trial"]
    }), "\n", _jsx(_components.p, {
      children: "We offer a free trial for new users to explore the features and benefits of SessionScope before committing to a paid plan. Visit our website to sign up for a free trial."
    }), "\n", _jsx(_components.p, {
      children: "For more information or assistance, please contact our support team through your SessionScope dashboard."
    })]
  });
}
function MDXContent(props = {}) {
  const {wrapper: MDXLayout} = props.components || ({});
  return MDXLayout ? _jsx(MDXLayout, {
    ...props,
    children: _jsx(_createMdxContent, {
      ...props
    })
  }) : _createMdxContent(props);
}
return {
  default: MDXContent
};


Getting Started

User Guide

Privacy and Complicance

Troubleshooting

Changelog

Billing

Support

About

Subscription Plans

At SessionScope, we offer a variety of subscription plans designed to meet the needs of different types of businesses.

Plans

Basic Plan

Essential Plan

Growth Plan

Professional Plan

Subscription Benefits

Switching Plans

Free Trial

Table of Contents