Navigating the Dashboard

Dashboard Overview

When you first log in to your SessionScope account, you will be greeted with the main dashboard. Here's a breakdown of the key sections and features you will find:

1. Summary Panel

Location: Top of the Dashboard

• Visitors Overview: Displays the total number of visitors, visits, and unique visits over a specified period.
• Visits Over Time: A graphical representation of visits over days, weeks, or months.
• Real-Time Visitors: Shows current active visitors on your website.

2. Navigation Menu

Location: Left Sidebar

Dashboard: Return to the main dashboard view.

Visitors:

• Overview: General statistics about your visitors.
• Real-Time: See who is on your site right now.
• Visitor Log: Detailed log of individual visitors and their actions.
• Location & Provider: Information on where your visitors are from and their ISPs.

Actions:

• Pages: Most visited pages on your site.
• Page Titles: Performance of different page titles.
• Downloads: Track file downloads.
• Outlinks: Monitor links leading visitors to external sites.

Goals:

• Overview: Summary of goal completions.
• Manage Goals: Set up and track specific goals.

Ecommerce:

• Overview: Sales and product performance.
• Product Performance: Detailed metrics on individual products.
• Sales: Breakdown of sales data.

Acquisition:

• Overview: See how visitors find your site.
• Campaigns: Performance of marketing campaigns.
• Referrers: Traffic sources, including search engines, websites, and social media.

Behavior:

• Site Search: Track what users are searching for on your site.
• Events: Custom events you have set up.

Heatmaps & Session Recordings:

• Heatmaps: Visual representation of user interactions.
• Session Recordings: Replay individual user sessions.

A/B Testing:

• Overview: Manage and view A/B test results.

Settings:

• Personal Settings: Update your profile and preferences.
• Administration: Manage website settings, users, and plugins.

3. Detailed Reports

Location: Center Panel

• Report Widgets: Each section of the dashboard can be customized with widgets that display specific data points, such as visitor metrics, real-time data, and top-performing pages.
• Custom Reports: Use the report builder to create tailored reports that suit your specific needs.

4. Insights and Notifications

Location: Right Sidebar

• Insights: Automated suggestions and insights based on your data.
• Notifications: Alerts and important updates from SessionScope.

Using the Dashboard

Real-Time Data

• Access: Click on the “Real-Time” section under the “Visitors” menu.
• Features: Monitor active visitors, their actions, and current pages they are viewing.

Visitor Logs

• Access: Click on the “Visitor Log” under the “Visitors” menu.
• Features: View detailed logs of individual visitor sessions, including pages viewed, time spent, and interactions.

Setting Up Goals

• Navigate to Goals: Go to the “Goals” section in the left sidebar.
• Create New Goal: Click “Add a new goal” and define your goal criteria.
• Track Progress: Monitor the completion and performance of each goal in the “Overview” tab.

Heatmaps and Session Recordings

• Access Heatmaps: Click on “Heatmaps” in the sidebar.
• Create New Heatmap: Select the pages and criteria for the heatmap.
• View Heatmaps: Analyze the visual data to understand user interactions.
• Access Session Recordings: Click on “Session Recordings” in the sidebar.
• View Recordings: Replay user sessions to see exactly how users interact with your site.

Customizing Your Dashboard

• Add Widgets: Click the “Add Widget” button on the dashboard.
• Select Widgets: Choose from a variety of data widgets that provide insights into different aspects of your website’s performance.
• Arrange Widgets: Drag and drop widgets to arrange them in a way that best suits your workflow.

Support and Help

• Help Center: Access in-depth guides and troubleshooting articles from the Help Center link in the dashboard.
• Contact Support: If you need further assistance, reach out to our support team directly through the dashboard.

Congratulations! You are now familiar with the SessionScope dashboard. Explore the various features and customize your dashboard to gain the insights you need to make informed decisions for your business.